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Enhance your engagement with your clients, their loved ones, and caregivers through Smartcare’s Family Portal. Real-time updates to your clients and their families with an easy-to-access tool that helps keep them involved in the care of those they love.
Smartcare’s Family Portal helps your clients and their families quickly find details and information about their care, schedules, invoices, and important updates. Private payers can quickly view their spending history, invoices, and approved hours, as well as make payments. Getting in touch with the home care agency or care team is at your fingertips with secure messaging. See who cared for your loved one and what care was given during a visit.
Keep your clients and their loved ones and family members more engaged with Smartcare’s Client and Family Portal functionality, including:
Creating and managing content
Suggesting programs and education
Promoting activities and on-demand services
Providing up-to-date care notes and activities
Viewing and managing the care schedule
Communicating with clients, caregivers, and family members
Tracking overall satisfaction with surveys after every visit
Uploading photos to Smartcare’s Memories function
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