Content by Mend

  • Top Patient Engagement KPIs

    Are your patients tired of arriving early for medical appointments? Do they spend half an hour filling out forms about their history? These factors can lead to missed appointments and lower revenue. Digital patient intake forms offer an ideal solution because they improve patients’ visits. Here...

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  • Trends & Metrics to Monitor Patient Self-Scheduling

    What is a medical practice’s worst nightmare? A full appointment book with an empty waiting room. The best way to avoid this scenario is to allow patients to book and cancel their own appointments online. Here’s a scary fact; one in four scheduled medical visits end up as no-shows. Missed...

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