Providing solutions through a human connection.
Our care provides patients and their families with the personalized attention that they deserve. Instead of sending them paper surveys, we reach out to them over the phone. This provides greater convenience for respondents and enables us to gather more details than you would with a paper survey.
What Are CAHPS® Surveys?
The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) measures the experiences of patients who received care and their primary caregivers. Pinnacle is an approved HHCAHPS survey vendor.
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