Pinnacle Quality Insight is a leader in employee retention and customer satisfaction for senior care and senior living. Through surveys and software, it helps providers understand their customers’ and employees’ experiences. HCP leads the post-acute care industry in experience... Read More
Monitor, measure, and improve resident satisfaction with CoreQ surveys for skilled nursing and assisted living facilities. Activated Insights has partnered with Pinnacle Quality Insight to provide phone based CoreQ surveys. Pinnacle provides all the benefits that come with a certified CoreQ... Read more »
Providing solutions through a human connection. Our care provides patients and their families with the personalized attention that they deserve. Instead of sending them paper surveys, we reach out to them over the phone. This provides greater convenience for respondents and enables us to gather... Read more »
Retain by Pinnacle is simple software that helps you keep your senior care employees engaged and on the job. Retain collects employee surveys, flags potential separations, and prompts managers to check in with employees. Since research shows that employee turnover in senior living is highest in... Read more »
By Pinnacle Quality Insight
When Benjamin Franklin said the only certainties in life are death and taxes, he forgot to include challenges. Regardless of age, gender, education level, occupation, or any other factor, we all face challenges, and must overcome them to move forward. The senior care industry serves up its share...
Read More
