Backgrounds Online - HRO Bakers Dozen Winner 2020

Press Release from Backgrounds Online

October 27, 2020

The Baker’s Dozen features the top background screening companies based on a nationwide customer satisfaction survey.

SACRAMENTO, Calif. (PRWEB) 10/27/20

Backgrounds Online - - a prominent provider of background checks and custom screening solutions - was again named one of the top 13 background screening agencies in the United States.


About The Baker’s Dozen

The Baker’s Dozen is created by HRO Today, a popular online human resources publication. They distribute an annual survey with questions about background check providers. Clients of the providers are asked to give feedback about products, customer service and other crucial topics.

The survey is active for several weeks. When it closes, HRO Today meticulously analyzes the results. To be named on the highly competitive Baker’s Dozen List, background check providers must receive high scores in three primary categories:

  • Breadth of service
  • Size of deal
  • Quality of service

The Baker’s Dozen is the largest background screening customer satisfaction survey in the nation. Backgrounds Online has been featured multiple times and is proud to be included again.

Finalizing The List

To help ensure accuracy, HRO Today only accepts surveys that were completed using a valid corporate email. They also check IP addresses to enhance their verification process. Only feedback that comes from current or former clients is considered. This ensures their list is a true representation of the top 13 background screening agencies based on customer satisfaction.

“We pride ourselves on being a service-first company that truly partners with our clients,” said Chris Ballas, CEO of Backgrounds Online. “We’re honored to be on this prestigious list for the third straight year. It demonstrates we are truly learning about the needs of our clients and creating solutions for all their background screening requirements, including new challenges related to the 2020 pandemic.”


About The Baker’s Dozen

The Baker’s Dozen is run by HRO Today, a human resources publication owned by SharedXpertise Media. Their magazines, web portals, research, e-newsletters, events and social networks reach over 180,000 senior-level HR decision-makers. HRO Today has produced the Baker’s Dozen Customer Satisfaction Ratings since 2010.


About Backgrounds Online

Backgrounds Online has more than 20 years of experience as a leader in the background screening industry. We produce comprehensive background checks and screening solutions for job applicants, contractors, volunteers and employees. Our highly trained team is adept at offering unsurpassable customer service and helping our clients to develop a fair and transparent screening process. We are accredited by the Professional Background Screening Association (PBSA – previously the NAPBS) and committed to providing FCRA compliant background checks our clients can use to make informed decisions and build strong teams. For more information, visit

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