As a result of consumers’ changing preferences and tastes, the senior living industry is evolving. New best practices are emerging that are based on shifting dynamics in public health, sustainability, advancements in technology, and resident expectations. While these changes may present challenges for changing longstanding procedures, they also represent opportunities to evaluate resident satisfaction with services and experiences. Dining is a key service that residents experience, so assessing the dining program is essential to gauge resident satisfaction and make better decisions. The following five questions facilitate evaluating dining programs and can lead to improved dining experiences. https://us.sodexo.com/inspired-thinking/blogs/seniors/questions-evaluate-dining.html
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