IntelePeer SmartOffice

IntelePeer SmartOffice

IntelePeer's SmartOffice solution enables regional offices to leverage AI and analytics for automation. This unique offering allows offices to seamlessly contain inbound customer interactions without the need for human intervention by enterprise workers, which reduces spend and optimizes ROI, while maintaining a professional, hassle-free experience for customers. Further, with the use of cutting-edge AI, SmartOffice is equipped to quickly escalate and route calls to additional departments and Knowledge Workers throughout the organization while capturing customer context and data intelligence.